Terms of Service
These Terms of Service govern your use of the Atelia Digital Studios website (ateliadigital.com) and any services provided by Atelia Digital Studios ("we", "us", "our"). By accessing this website or engaging our services, you agree to these terms.
1. Services
Atelia Digital Studios provides digital strategy, web design, search visibility, and market intelligence services to businesses and independent professionals. The scope, deliverables, timeline, and pricing of any engagement are agreed in writing before work commences via a separate project agreement or proposal.
2. Project Agreements
All client engagements are governed by a written project agreement or proposal signed by both parties. In the event of any conflict between these Terms and a specific project agreement, the project agreement takes precedence.
3. Payment
Payment terms are specified in the relevant project agreement. Unless otherwise agreed:
- A deposit (typically 50%) is required before work commences
- The remaining balance is due upon project completion or as per the agreed milestone schedule
- Invoices are payable within 14 days of issue
- Late payments may incur interest at 10% per annum
4. Intellectual Property
Upon receipt of full payment, ownership of custom deliverables (design files, code, copy) created specifically for your project transfers to you. We retain the right to display the work in our portfolio unless you request otherwise in writing.
We retain ownership of any proprietary frameworks, tools, processes, or templates used in the delivery of services. Third-party assets (fonts, stock images, plugins) remain subject to their original licences.
5. Client Responsibilities
To deliver work on time and to the agreed standard, we rely on you to:
- Provide timely feedback and approvals at agreed checkpoints
- Supply accurate content, assets, and access credentials when requested
- Ensure you have the right to use any materials you provide to us
Delays caused by the client may affect project timelines and may result in revised pricing.
6. Revisions and Scope
The number of revision rounds included is specified in the project agreement. Work outside the agreed scope will be quoted and agreed separately before proceeding.
7. Limitation of Liability
To the maximum extent permitted by Australian law, our total liability for any claim arising from our services is limited to the fees paid by you for the specific engagement giving rise to the claim. We are not liable for indirect, consequential, or incidental damages.
8. Confidentiality
We treat all client information as confidential and will not disclose it to third parties without your consent, except as required by law.
9. Termination
Either party may terminate an engagement with 14 days written notice. In the event of termination, you are liable for payment of work completed to the date of termination, proportionate to the agreed project fee.
10. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.
11. Changes to These Terms
We may update these Terms from time to time. The current version will always be available at this URL. Continued use of our services after an update constitutes acceptance of the revised Terms.
12. Contact
For any questions about these Terms, contact us here.